LEGAL INFORMATION

SM SOFTWARE ENGINES, S.L. is committed to protecting your privacy. This Statement of Privacy applies to the SM SOFTWARE ENGINES, S.L. website and software platform.  This statement governs the data collection, processing and usage practices of SM SOFTWARE ENGINES, S.L.. By using the SM SL website or services platform, you consent to the data practices described in this statement.

SM SOFTWARE ENGINES, S.L. complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland respectively.

INFORMATION RELATED TO COLLECTED DATA

SM SOFTWARE ENGINES, S.L. collects information under the direction of its Clients, SM SOFTWARE ENGINES, S.L. has no direct relationship with the individuals whose personal data it processes. SM SOFTWARE ENGINES, S.L. works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.

We collect information for our clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly. If you are a Client and would like to update your account please contact us.

SM SOFTWARE ENGINES, S.L. may transfer personal information to associated companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

SM SOFTWARE ENGINES, S.L. has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the SM SOFTWARE ENGINES, S.L. Client (the data controller). If the client requests SM SOFTWARE ENGINES, S.L. to remove the data, SM SOFTWARE ENGINES, S.L. will respond to their Client’s request within 30 business days.

SM SOFTWARE ENGINES, S.L. will retain personal data we process on behalf of our Clients for as long as needed provide services to our Client. SM SOFTWARE ENGINES, S.L. will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

SM SOFTWARE ENGINES, S.L. collects personally identifiable information, such as your e-mail address, name, company name, home and/or work address and/or telephone number.

In the event that you contact us for customer support through the website, we may also request that you provide additional User Information relevant to the support requested by you. Users are under no obligation to provide such information. However, we cannot guarantee that we can provide customer support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to customer support, and/or information drawn from such communications, for statistical and/or reference purposes.

SM SOFTWARE ENGINES, S.L. collects and uses your personal information to operate SM SOFTWARE ENGINES, S.L. website and deliver the services you have requested. SM SOFTWARE ENGINES, S.L. may also use your personally identifiable information to inform you of other products or services available from SM SOFTWARE ENGINES, S.L. and its affiliates. SM SOFTWARE ENGINES, S.L. may also contact you via voluntary surveys to conduct research about your opinion of current services or of potential new services. You will always have the option to unsubscribe (see “To Unsubscribe From SM SOFTWARE ENGINES, S.L.” below.) SM SOFTWARE ENGINES, S.L. does not sell, rent or lease its customer lists to third parties in which we do not have a formal agreement to provide services to SM SOFTWARE ENGINES, S.L. and our customers or prospects. SM SOFTWARE ENGINES, S.L. does not share personally identifiable information except as described in this policy. SM SOFTWARE ENGINES, S.L. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, SM SOFTWARE ENGINES, S.L. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries or contact you based on your interest to receive such communications. Such third parties are prohibited from using your personal information except to provide these services to SM SOFTWARE ENGINES, S.L., and they are required to maintain the confidentiality of your information. SM SOFTWARE ENGINES, S.L. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

GENERAL PRIVACY PRACTICES

SM SOFTWARE ENGINES, S.L. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites using log files.

There is also information about your computer hardware and software that is automatically collected by SM SOFTWARE ENGINES, S.L.. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by SM SOFTWARE ENGINES, S.L. for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SM SOFTWARE ENGINES, S.L. website. For these purposes, we do link this automatically-collected data to personally identifiable information such as name, email address, address, and phone number.

The SM SOFTWARE ENGINES, S.L. website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SM SOFTWARE ENGINES, S.L. pages, or register with SM SOFTWARE ENGINES, S.L. site or services, a cookie helps SM SOFTWARE ENGINES, S.L. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SM SOFTWARE ENGINES, S.L. website, the information you previously provided can be retrieved, so you can easily use the SM SOFTWARE ENGINES, S.L. features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SM SOFTWARE ENGINES, S.L. services or websites you visit. SM SOFTWARE ENGINES, S.L. keeps track of the websites and pages you visit within SM SOFTWARE ENGINES, S.L., in order to determine what SM SOFTWARE ENGINES, S.L. services are the most popular. This data is used to deliver customized content and advertising within SM SOFTWARE ENGINES, S.L. to customers whose behavior indicates that they are interested in a particular subject area.

LEGAL DISCLAIMER

SM SOFTWARE ENGINES, S.L. websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SM SOFTWARE ENGINES, S.L. or the site; (b) protect and defend the rights or property of SM SOFTWARE ENGINES, S.L. (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of SM SOFTWARE ENGINES, S.L., or the public.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, request deletion on our site by emailing us at info@ilean.us to our Privacy team. We will respond to all access requests within 30 days. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, while verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the SM SOFTWARE ENGINES, S.L. website.

    If you provide SM SOFTWARE ENGINES, S.L. with user information, you have the following rights with respect to that information:
  • • To review the user information that you have supplied to us
  • • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • • To request that your user information not be used to contact you
  • • To request that your user information be removed from any solicitation list that we use
  • • To request that your user information be deleted from our records and
  • To opt out of being solicited by this website or third parties

To exercise any of these rights, please contact us at info@ilean.us.

No method of safeguarding information is 100% secure. SM SOFTWARE ENGINES, S.L. uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. SM SOFTWARE ENGINES, S.L. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive personal information (such as a credit card number) is collected on our site and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@ilean.us.

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

SM SOFTWARE ENGINES, S.L. will occasionally update this Statement of Privacy to reflect company and customer feedback. SM SOFTWARE ENGINES, S.L. encourages you to periodically review this Statement to be informed of how SM SOFTWARE ENGINES, S.L. is protecting your information. When such a change is made, we will update the "Last Updated" date above. If we make any material changes we will notify you or our Client by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

You may unsubscribe from SM SOFTWARE ENGINES, S.L. marketing communications by clicking on the “unsubscribe” link located on the bottom of the company’s emails. Additionally, you may unsubscribe by contacting SM SOFTWARE ENGINES, S.L. Support at +34 913 274 848

SM SOFTWARE ENGINES, S.L.’s may send emails from our platform with SM SOFTWARE ENGINES, S.L.’s logo to show our tools capabilities however SM SOFTWARE ENGINES, S.L. does not control the email addresses directly and therefore cannot unsubscribe you from our customer’s emails on your behalf. Please contact the sender of that email which will include proper unsubscribe links if sent via our product.

SM SOFTWARE ENGINES, S.L. welcomes your comments regarding this Statement of Privacy. If you believe that SM SOFTWARE ENGINES, S.L. has not adhered to this Statement, please contact SM SOFTWARE ENGINES, S.L. at info@ilean.us. We will use commercially reasonable efforts to promptly determine and remedy the problem.
SM Software Engines LLC is located at 5209 N.W. 74th Avenue, Miami, Florida 33166.
Phone: (305) 647-2584
Email: info@ilean.us